Job Details

Experience Needed:3 To 5 Years

Career Level:Experienced (Non-Manager)

Education Level:Bachelor's Degree

Gender:Male

Salary:Confidential

Job Categories:

• Installation/Maintenance/Repair
• Engineering - Telecom/Technology

Skills And Tools:

Network AdministrationSystem AdministrationOdooCRM

Job Description

● Manage, maintain, and monitor all IT infrastructure, including servers, networks, and workstations, to ensure optimal performance and security.
● Provide technical support and troubleshooting for hardware, software Odoo , and network issues across the organization.
● Install, configure, and upgrade operating systems, applications, and security tools in accordance with best practices.
● Administer user accounts, permissions, and access controls to maintain data integrity and confidentiality.
● Implement and oversee backup and disaster recovery procedures to safeguard critical data and systems.
● Monitor system performance and proactively identify potential issues, applying timely solutions to minimize downtime.
● Collaborate with Teamwork and administrative staff to assess IT needs and deliver effective technology solutions.
● Ensure compliance with relevant healthcare IT standards, data protection regulations, and internal policies.
● Document IT processes, configurations, and incident resolutions for knowledge sharing and future reference.
● Coordinate with all employees and service providers for procurement, maintenance, and support of IT assets.

Job Requirements

● Bachelor’s degree in Information Technology, Computer Science, or a related field.
● 3 to 5 years of proven experience in IT administration, preferably in Odoo  and CRM.
● Strong knowledge of network administration, including LAN/WAN, firewalls, and VPNs.
● Experience with Windows and Linux server environments, virtualization, and cloud technologies.
● Proficiency in troubleshooting hardware, software, and connectivity issues.
● Familiarity with data backup, disaster recovery, and cybersecurity best practices.
● Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
● Strong communication and interpersonal skills to support end-users and collaborate with cross-functional teams.
● Ability to work independently and handle multiple projects simultaneously in a fast-paced environment.

The ability to handle and resolve Odoo issues with the agent as quickly as possible.

●Collaborating with the agent to resolve CRM-related problems or finding solutions using their expertise. Submitting reports on tasks completed during the work period.

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