Job Title: Technical Support Engineer.

Location : Cairo, Egypt.

Work Mode: Hybrid.

Responsibilities:

• Own, investigate, and resolve customer technical issues
• Collaborate across teams using advanced troubleshooting tools
• Share knowledge and build communities with peers
• Identify product/process improvements and contribute to innovations

What We’re Looking For:

• Bachelor’s degree in Computer Science, IT, or related field
• Hands-on experience in technical support or consulting
• Experience in WSUS, SMS, SCCM, 2007 / 2012 and Microsoft Intune.
• Operating Systems Concepts - Active Directory, Security, OS Internals
• Networking concepts - DNS, protocols, Devices
• IIS Concepts - Configuration, ISAPI, Architecture, SSL and Kerberos
• Memory Management concepts
• Tools - Netmon, Perfmon, SQL Profiler
• Basic SQL Server Administration concepts
• Strong knowledge of Windows Server (2003–2012), SQL, and IIS
• Strong experience in Windows 2003, 2008, 2008 R2 and 2012 server

Language Skills:

• English proficiency required
• German, French, or Italian is a plus.

• للتقديم الان