Role Summary

Responsible for the physical, electrical, environmental, and safety operations of data centers and network rooms. Accountable for uptime, power continuity, environmental stability, fire safety readiness, and facility discipline. Hands-on operational role.

Key Responsibilities

• Operate and supervise data centers and network rooms.
• Monitor and control temperature, humidity, airflow, and environmental sensors (smoke, water leakage, air quality).
• Manage power infrastructure including UPS systems, battery strings, ATS switches, power regulators, power distribution, and backup generators.
• Execute and document generator drills, power failover tests, and UPS/battery health checks.
• Operate and maintain cooling systems and ensure capacity meets load requirements.
• Oversee fire detection and suppression systems and lead emergency and fire-fighting drills.
• Enforce cleanliness standards, coordinate deep cleaning, and maintain physical room integrity.
• Monitor facility infrastructure, act as escalation owner for incidents, and perform root cause analysis.
• Participate in capacity planning and sizing for power, cooling, and space.
• Control maintenance schedules and report operational status and risks to the Head of Infrastructure.

Experience Requirements

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field is recommended.
• 5–8 years of experience in data center operations or critical facility management.
• Hands-on experience with power, cooling, fire systems, and environmental monitoring.
• Proven involvement in generator, fire system, and power failover drills.

Working Conditions

• Regular physical presence in data centers and network rooms.
• On-call availability for critical incidents.
• Participation in drills, maintenance windows, and emergency exercises.

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