Role Purpose:

In this role, you will be responsible for managing the end-to-end property handover process, ensuring high-quality delivery and client satisfaction. You will serve as a key liaison between clients, quality control teams, and internal departments, ensuring all snagging issues are addressed efficiently and that documentation is accurately maintained.

Job Responsibilities:

• Carry out and follow up on all client comments and feedback throughout the handover process until final acceptance is achieved.
• Ensure clear communication with clients to maintain satisfaction and resolve any concerns promptly.
• Ensure all property snagging documentation is accurately compiled, filed, and reflected in the CRM system.
• Maintain organized and up-to-date records for internal tracking and client reporting purposes.
• Coordinate closely with the Handover Quality Manager to schedule and follow up on all snagging inspections.
• Track the status of snag rectifications through to completion, ensuring timelines and quality standards are met.
• Collaborate with the QC team to ensure all snagging issues are resolved in line with project specifications and quality expectations.
• Provide technical guidance where required to maintain handover standards.
• Conduct regular site visits to monitor handover readiness and ensure snagging progress aligns with handover schedules.
• Prepare reports on actual site conditions, challenges, and updates to keep all stakeholders informed.
• Generate periodical reports covering snagging status, client concerns, and general handover readiness.
• Contribute to continuous improvement by documenting lessons learned and suggesting process enhancements.

Job Requirements:

• Bachelor’s degree in Architecture or a related field.
• 4 to 6 years of experience in real estate development, construction, or a related industry.
• Excellent organizational and problem-solving skills, with a keen attention to detail.
• Strong communication and interpersonal skills, with the ability to work effectively across diverse teams and with external stakeholders.
• Fluent in both spoken and written English and the local language.
• Proficiency in MS Office (Word, PowerPoint, Excel).
• Proficiency in relevant software and tools (e.g., AutoCad, Autdodesk, photoshop).
• Proficiency in using CRM systems and standard office software is a plus.
  

• للتقديم الان