About the Role:

We’re looking for a passionate and motivated English Customer Service Representative to join our team! In this role, you will assist customers by providing information, solving problems, and ensuring a positive experience with our company.

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Responsibilities:

 • Handle incoming calls, emails, and chat inquiries in English.

 • Provide accurate information about products and services.

 • Resolve customer complaints efficiently and professionally.

 • Follow up on customer requests to ensure satisfaction.

 • Record all customer interactions in the system.

 • Collaborate with other departments to improve the customer experience.

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Requirements:

Excellent command of spoken and written English.

Strong communication and problem-solving skills.

Previous experience in customer service (6 months of proven experience required).

Available for rotation shifts

Basic computer and typing skills.

Ability to work in a fast-paced environment and handle multiple tasks.

Positive attitude and team spirit.

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Benefits:

Competitive salary 

Paid training and career development opportunities.

Social insurance

Medical insurance

24/7 Transportation provided

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