Company Description
FlairsTech is an international Managed Services Provider (MSP) founded on the values of innovation, talent, and excellence. With over 1,000 team members across five global offices, the company serves more than 100 partners worldwide, providing exceptional solutions in Software Development, Digital Tools, Business Operations, and Customer Experience. FlairsTech collaborates closely with its clients as an extension of their teams to improve processes, optimize productivity, and deliver successful project outcomes. Trusted by a global audience spanning North America, Europe, the Middle East, and Africa, FlairsTech's success is built on its talented professionals and strong partnerships.
Role Description
As a C1 English Travel Advisor at FlairsTech, you will handle travel arrangements, provide excellent customer service, and act as the first point of contact for clients seeking support. Key responsibilities include creating travel itineraries, managing bookings, addressing customer inquiries, and ensuring customer satisfaction with a professional and friendly approach. This is a full-time hybrid role, where you will be based in Qesm El Maadi, with some tasks performed remotely.
Qualifications
- Strong Customer Service and Customer Satisfaction skills, with the ability to address clients' needs effectively and maintain high levels of satisfaction.
- Excellent Communication skills, including proficiency in English at a C1 level, and the ability to convey information clearly and concisely.
- Experience in Travel Arrangements and working with a Travel Agency or related industries, with knowledge of booking systems and procedures being an advantage.
- Problem-solving abilities, a detail-oriented mindset, and organizational skills.
- Flexibility to work in a hybrid environment and adapt to changing schedules.
- Bachelor's degree in a related field or relevant professional experience is preferred.
