Oversee daily operations across all programs, administrative offices, and field teams to ensure seamless execution and alignment with organizational goals.

Develop, implement, and maintain standard operating procedures (SOPs), workflows, and reporting systems to enhance operational clarity and efficiency.

Coordinate cross-functional activities smoothly between program teams, finance, human resources, and administrative departments to foster effective communication and cooperation.

Manage a team of 40 personnel, including senior managers and department heads, providing direction, support, and mentorship to meet performance expectations.

Establish key performance indicators (KPIs) and performance management frameworks for staff and programs to track progress and drive continuous improvement.

Cultivate a culture of accountability, transparency, and impact throughout the organization by enforcing high standards of professionalism and ethical conduct

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