Payroll Responsibilities

• Oversee end-to-end payroll processing and final approvals.
• Ensure payroll accuracy, timeliness, and compliance with labor and tax regulations.
• Review payroll calculations, reports, reconciliations, and audits.
• Handle complex payroll cases and client escalations.

Personnel Responsibilities

• Supervise all personnel operations, including hiring documentation, contracts, onboarding, and offboarding.
• Ensure proper handling of employee files, records, and HR documentation.
• Manage personnel transactions such as promotions, transfers, leaves, terminations, and disciplinary actions.
• Ensure compliance with labor law, social insurance, and internal policies.
• Oversee employee data management across HR and payroll systems.

Leadership & Team Management

• Lead, coach, and develop the payroll & personnel team.
• Assign tasks, monitor performance, and ensure service deadlines are met.
• Act as the main escalation point for team and client issues.
• Improve team productivity, processes, and service quality.

Client & Stakeholder Management

• Manage client relationships and expectations.
• Could you coordinate with internal departments and external authorities when needed?
• Support GCC clients where applicable.

Requirements

• Minimum 7 years of experience in payroll and personnel operations.
• Proven team leadership and people management experience.
• Strong knowledge of labor law, social insurance, and payroll compliance.
• Experience in HR services / multi-client environments is highly preferred.
• Excellent English communication skills.
  

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