Responsibilities Provide first level support for users in MEA region. Respond to requests by phone and email. Log all issues on ticketing system for tracking and analysis. Route tickets to higher supp...
Company: Leading Call Center for a Fast-Growing Hospitality Chain Are you fluent in Arabic and look...
Company: Leading Call Center for a Fast-Growing Hospitality Chain
Are you fluent in Arabic and looking for an exciting work-from-home opportunity? We’re seeking dedicated Reservations Call Center Agents based in Egypt to join our team and help customers book their stays with a rapidly growing budget hospitality chain.
Key Responsibilities:
Handle a high volume of incoming calls and convert inquiries into bookings.
Provide detailed information about property locations, availability, rates, and special promotions.
Assist customers by answering their questions in a professional and friendly manner.
Work flexible shifts, including nights, as part of a 24/7 team.
Requirements:
Fluency in Arabic (native level) and proficiency in English.
Work-from-home setup: high-quality computer, reliable high-speed internet, noise-canceling headset, and power backup.
Strong multitasking skills and a minimum typing speed of 40 words per minute.
Excellent attention to detail and accuracy.
At least 1 year of call center experience.
Goal-oriented and customer-focused.
Working Hours:
8 hours per day, 6 days a week.
This is an excellent opportunity for someone who thrives in a fast-paced environment and loves helping customers.
Apply Now and start your journey with a growing and dynamic team!
Responsibilities Provide first level support for users in MEA region. Respond to requests by phone and email. Log all issues on ticketing system for tracking and analysis. Route tickets to higher supp...
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