Key Responsibilities Take ownership of technically complex customer reported issues from web, phone, chat and email sources and work closely with the customer until it is completely resolved working w...
Company Description Mawasem specializes in producing and exporting premium quality herbs and spices...
Company Description
Mawasem specializes in producing and exporting premium quality herbs and spices sourced from the fertile lands of the Nile Valley and Upper Egypt. We offer a diverse range of products, including Anise, Peppermint, Chamomile, Basil, and more, available in both conventional and organic grades. Our operations adhere to international quality standards, including ISO and ESA, ensuring traceability and compliance. Mawasem emphasizes disciplined processing and customer satisfaction, delivering exceptional products to international markets while prioritizing reliable supply chains.
Role Description
We are seeking a highly organized and proactive Quality Assurance & Certification Manager to lead our compliance and testing operations. In this role, you will be the primary point of contact for all quality-related matters, bridging the gap between our agricultural processing in Egypt and our buyers' strict European standards.
Key Responsibilities:
Qualifications
Key Responsibilities Take ownership of technically complex customer reported issues from web, phone, chat and email sources and work closely with the customer until it is completely resolved working w...
Supplementary Tasks: ● Utilizes, calibrates, maintains the QC equipment in the Chemical Lab according to the local SOP. ● Prepares relevant SOPs and follows up the update according to requirements. ●...
Responsibilities To achieve work execution scope based on TRADELINK level of work To implement company customer services policy. To suggest ideas to contribute to the services development. To create a...