Role Description
This is a full-time, on-site role for a Sales Specialist, located in Qesm 2nd 6 October. The Sales Specialist will be responsible for engaging with potential and existing customers to understand their needs, explaining product features, and closing sales deals. Daily tasks include maintaining records of sales, customer interactions, providing excellent customer service, and participating in training sessions related to sales strategies and product knowledge. Additionally, the Sales Specialist will assist in managing sales operations to achieve business targets.
- Handle sales inquiries and client communication through WhatsApp, email, and in-person visits.
• Manage the Theory Pots and Vases WhatsApp group – replying to messages, sharing updates, and answering client questions.
• Conduct client visits when necessary to promote the product and assist in selection.
• Coordinate the full order cycle: from receiving the order, tracking production/preparation, to ensuring timely delivery.
• Follow up with clients post-delivery to ensure satisfaction and build relationships.
• Collaborate with production, warehouse, and delivery teams for seamless operations.
• Support the visual presentation of pots/vases and help customers choose according to their needs, space, and taste.
Qualifications
- Excellent Communication and Customer Service skills
- Strong Sales and Sales Management abilities
- Ability to train and support team members in sales methodologies
- Experience in the industrial or manufacturing sector is a plus
- Proficiency in using sales software and tools
- Ability to work independently and as part of a team
- Bachelor’s degree in Business Administration, Marketing, or a related field is preferred
