asoft is hiring for specialized E-commerce and Digital Marketing company serving the Gulf markets.
Join a dynamic, innovative team that's shaping the future of digital commerce across the region!
Job Responsibilities:
- Serve as the primary contact for assigned client accounts
- Build and maintain strong, long-lasting customer relationships
- Understand client objectives and ensure the company's solutions align with their goals
- Coordinate with internal teams (Sales, Customer Success, Technical) to deliver a seamless experience
- Monitor account performance, usage, and engagement
- Identify opportunities for upselling and cross-selling additional services
- Handle client inquiries and resolve issues promptly
- Prepare regular reports on account status and performance
- Ensure contract renewals and client retention
Requirements
- 0-2 years of experience in account management, sales, or customer-facing roles (preferably SaaS or
- technology)
- Proven ability to manage multiple accounts simultaneously
- Experience with CRM tools and account management processes
- Familiarity with SaaS products or digital solutions is a plus
- Familiar with chatting and receiving calls
- Positive attitude, detail, and customer-oriented with good multitasking and organizational ability
- Excellent Handling, Problem Solving, Account Management Skills
- Very good in English writing & speaking
- Great attention to detail
- Organizational skills
- An analytical mind
Benefits
- 2 Days Off
- Working Hours: 9:00 AM to 6:00 PM
- Health, and social insurance
- Professional development opportunities
- Gym Subscription Discount
