• Supervise and manage the end- to-end processing of Import and Export Letters of Credit (LCs) – issuance, advising, amendments, confirmations, and settlements.
•Ensure all transactions comply with internal policies and external regulations including UCP 600, ISBP 681, OFAC, and AML guidelines.
•Select and liaise with correspondent banks from approved lists for handling trade transactions.
•Oversee Advising of Export and Documentary Collection transactions (both inward and outward).
•Ensure proper approvals are obtained for confirming Export LCs.
•Liaise with customers and correspondents to resolve queries and ensure timely settlement.
•Guide junior staff, ensure adherence to standard operating procedures, and conduct on-the-job training where required.
•Escalate operational risks and issues proactively, while working on process improvements for enhanced service delivery.

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