Job description:
Purpose of the Job
As an Operations Leader at Aramex, you will Manage and control Aramex Warehousing Operations in terms of planning and proper implantation of all Aramex operational productions and quality of service standards to ensure satisfactory service is provided to customers.
Job Description
- Implement the map designed for the operation to meet the customer requirements and Aramex standard.Analyze all customer requests impacting both cost and operational workflow.
- Ensure meeting customer’s SLA’s for all customers.
- Set KPI’s and conduct annual review for direct reports
- Ensure training warehouse staff on customized logistics procedure and requirements for new customers and any change in procedure.
- Recruit, train, develop and mentor direct reports.
- Assist and train personnel to use warehouse systems.
- Monitor and control the warehouse team at all levels.
- Makes sure the warehouse performance is up to standard.
- Maintain IRA (inventory record accuracy) as per standard.
- Adhere to company HSSE, compliance and sustainability corporate policies/processes
- Acts on all assigned outcomes of the quality audits.
- Ensure operation is run according to the cost budgets assigned.
- Makes sure WMS is updated on time and accurately and as per the procedures.
- Responsible for maintaining stock accuracy and integrity levels.
- Continuously reviews operations for opportunities of improvement and initiates needed actions.
- Monitors capacity, productivity and performance dashboards/reports, analyze data for trends and/or spotting issues.
- Coordinate with warehouse customer service team on clients’ orders and issues
- Makes sure the warehouse operations run at optimal cost.
- Optimize the workflow process to minimize (any) extra cost.
- Controls indirect expenses including overtime and consumables.
- Helps the Supply Chain / logistics operations manager and team in projects costing and resource planning.
Job Requirements - Experience and Education
- Experience of 4-6 Years in warehousing, oil & gas industry is preferable.
- Bachelor’s Degree Holder (Logistics , Supply Chain or Industrial Engineering)
- Microsoft Office professional user ( Excel , PowerPoint,etc..)
- Excellent written and verbal communication skills
- Detail Oriented with proven analytical and leadership skills.
Note: applicants must be flexible with rotating between multiple locations
