Founded in 1982, Misr ElHegaz Group is one of the largest and most established plastics manufacturing companies in Egypt and the Middle East. With more than 13 factories operating on over 200,000 m², we deliver high-quality products to both local and regional markets.
We take pride in providing a dynamic work environment that supports innovation, professional growth, and continuous development.
Key Responsibilities
- Participate in the installation, configuration, upgrade, and administration of networked servers, workstations, peripheral devices, and software to ensure continuous operations.
- Perform server backup operations, troubleshoot technical issues, and replace/repair components when needed.
- Install and configure network upgrades to enhance system performance, reliability, and security.
- Update and maintain network and endpoint security systems, applying antivirus and security protocols.
- Respond to and resolve escalated Helpdesk tickets and user requests.
- Conduct advanced troubleshooting of servers, routers, switches, and system adjustments.
- Document system processes, procedures, and technical configurations.
- Collaborate with IT team members to ensure network stability and efficiency.
