Job Details

Experience Needed:2 To 4 Years

Career Level:Experienced (Non-Manager)

Education Level:Not Specified

Salary:Confidential

Job Categories:

• Human Resources
• Training/Instructor

Skills And Tools:

Instructional DesignTraining Program DevelopmentE-learning PlatformsNeeds AssessmentCommunicationPresentation SkillsOrganizational SkillsPerformance EvaluationFacilitationProject Management

Job Description

 

The Training Specialist is responsible for identifying training needs, designing and delivering training programs, and ensuring that employees across all departments have the necessary skills and knowledge to perform effectively. The role supports the company’s growth by developing learning initiatives that enhance performance, productivity, and employee engagement.

 

Key Responsibilities:

 

Training Needs Analysis

• Conduct regular training needs assessments in coordination with department heads.
• Analyze performance gaps and identify suitable learning solutions.
• Develop annual training plans aligned with business goals.

 

Training Design & Delivery

• Design, prepare, and deliver in-house training sessions, workshops, and onboarding programs.
• Coordinate with external training providers and manage training logistics.
• Develop and update training materials, manuals, and e-learning content.
• Ensure consistency and quality of training programs across branches.

 

Evaluation & Reporting

• Measure training effectiveness through feedback, tests, and performance evaluations.
• Track training participation and completion records.
• Prepare and present monthly training reports and analysis for management review.
• Recommend improvements based on training outcomes and feedback.

 

Employee Development Support

• Support in implementing career development and succession planning initiatives.
• Assist in building a learning culture across the organization.
• Encourage employees’ continuous learning and professional growth.

Job Requirements

Qualifications:

• Bachelor’s degree in Business Administration, Human Resources, or a related field.
• 2–4 years of experience in Training & Development (preferably in financial services, retail, or telecom).
• Strong knowledge of training design methodologies and adult learning principles.
• Excellent presentation, facilitation, and communication skills.
• Proficiency in Microsoft Office, especially PowerPoint and Excel.
• Strong organizational and time-management skills.
• Ability to work with multiple stakeholders and manage several projects simultaneously.

 

Preferred Skills:

• Experience with Learning Management Systems (LMS) or digital learning tools.
• Creative approach to designing engaging and practical training content.

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