ompany Description
Excel Travel is a leading travel company in Egypt, founded in 2004. The company specializes in corporate travel, leisure experiences, MICE, and luxury travel, backed by a highly experienced team. Excel Travel leverages its extensive local network and knowledge to offer reliable and flexible solutions for diverse travel needs. Committed to excellence, Excel Travel delivers unforgettable journeys that exceed client expectations.
Role Description
This is a full-time, on-site role for an Inbound Tour Operator based in Cairo, Egypt. The Inbound Tour Operator will be responsible for designing and coordinating guided tours, managing travel reservations, handling customer inquiries, and ensuring travel plans meet client expectations. The candidate will maintain relationships with customers and suppliers, contribute to sales efforts, and provide exceptional service to enhance client satisfaction.
Qualifications
- Strong skills in Guided Tours and Travel & Tourism
- Proficiency in Customer Service and Reservations
- Basic understanding of Sales techniques
- Excellent communication and interpersonal skills
- Attention to detail and strong organizational abilities
- Knowledge of Egypt’s cultural and historical destinations is a plus
- Bachelor’s degree in Tourism, Hospitality, or related field preferred
- Fluency in written and spoken English; additional lan
