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Raya Trade; one of Raya’s subsidiaries is hiring a Account Manager (B2B).

What will you do?

• Build and maintain strong relationships with key clients, serving as their primary point of contact for all business-related matters.
• Develop and implement strategic account plans to achieve sales targets, foster account growth, and identify new business opportunities.
• Conduct regular business reviews with clients to assess their needs, address concerns, and provide solutions that meet their objectives.
• Collaborate with cross-functional teams, such as sales, marketing, and customer support, to ensure seamless delivery of products/services and exceptional customer experience.
• Identify upselling and cross-selling opportunities within existing accounts to maximize revenue generation.
• Stay up to date on industry trends, market conditions, and competitor activities to proactively identify potential threats and opportunities.
• Prepare and present reports on account performance, sales forecasts, and market insights to internal stakeholders.
• Manage contract negotiations, renewals, and pricing discussions in collaboration with the sales team.
• Provide exceptional customer service by promptly addressing customer inquiries, resolving issues, and coordinating with internal teams to deliver timely solutions.
• Collaborate with product development teams to provide feedback and insights from clients, contributing to the development of new products/services.

What will you need?

• Years of Experience Min: 4 Max: 7
• Strong sales and account management skills, with a proven track record of successfully managing key accounts and achieving revenue targets.
• Excellent communication and interpersonal skills.
• Strategic thinking and problem-solving.
• Strong negotiation and influencing skills.
• Analytical mindset with the ability to interpret data, extract insights, and make data-driven decisions.
• Organizational and time management skills.
• Proficiency in CRM software and Microsoft Office Suite to manage client information, track activities, and produce reports.
• Proactive and self-motivated with a passion for delivering exceptional customer service.
• Ability to work independently, as well as collaboratively in a team environment.
• Strong industry knowledge and understanding of market dynamics

What is unique about Raya?

• Are you an eager learner? Raya believes in its employees, so we aim to continuously provide learning & development plans for all of our employees to ensure their personal and career development.
• Are you looking for career progression? Raya is an entity where you can grow whether horizontally or vertically as we offer internal transfer opportunities.
• Are you looking for a rewarding environment? Raya's top achievers are awarded annually with an international 5 days trip.
• Are you looking for an opportunity to give back to the community? Raya encourages their employees to give back to the community through different ongoing CSR programs and initiatives.
• Are you a foodie? Exclusive discounts for Raya employees at Raya’s Restaurants.
  

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