Customer Service Specialist
Job Details Experience Needed: More than 2 years Career Level: Experienced (Non-Manager) Education...
الملخص الوظيفي
Job Details
Experience Needed:More than 2 years
Career Level:Experienced (Non-Manager)
Education Level:Not Specified
Gender:Female
Salary:Confidential
Job Description
- Handle customer inquiries through messaging platforms in a professional and timely manner.
- Maintain strong communication between clients and internal departments.
- Follow up on customer requests and ensure issues are resolved efficiently.
- Prepare and update documents, reports, and customer records.
- Ensure high levels of customer satisfaction through excellent service and support.
Job Requirements
- Proven experience in Information Technology (IT) or a related field.
- Minimum of 2 years of experience in customer service or administrative roles.
- Strong proficiency in Microsoft Office, especially Word and Excel.
- Excellent communication, problem-solving, and follow-up skills.
- Professional, friendly, confident, and able to work effectively within a team.
- Highly organized, proactive, and eager to learn and grow.
