Key Responsibilities Take ownership of technically complex customer reported issues from web, phone, chat and email sources and work closely with the customer until it is completely resolved working w...
Company Description Ēlancē is a leading brand dedicated to redefining spaces through high-quality,...
Company Description
Ēlancē is a leading brand dedicated to redefining spaces through high-quality, minimal furnishing that merges modern design with personalized touches. We specialize in creating bespoke furniture collections to express individuality and style. With a commitment to quality, sustainability, and exceptional customer experiences, ēlancē continuously pushes the boundaries of innovation in the furniture industry. Based on a vision to transform ordinary spaces into extraordinary experiences, our team of professionals and partners delivers a seamless blend of functionality and aesthetics. At ēlancē, we craft products that tell unique stories while transforming dreams and aspirations into tangible realities.
Role Description
We are seeking a Production and Quality Control Manager to oversee and optimize our production processes and ensure the highest quality standards in our products. This is a full-time, on-site role based in Cairo. The responsibilities include monitoring production operations, supervising production teams, implementing quality control procedures, and ensuring compliance with safety and quality standards. The role will involve analyzing production data, refining processes for improved efficiency, and coordinating closely with the design and logistics teams to meet organizational goals and customer expectations.
Qualifications
Key Responsibilities Take ownership of technically complex customer reported issues from web, phone, chat and email sources and work closely with the customer until it is completely resolved working w...
Supplementary Tasks: ● Utilizes, calibrates, maintains the QC equipment in the Chemical Lab according to the local SOP. ● Prepares relevant SOPs and follows up the update according to requirements. ●...
Responsibilities To achieve work execution scope based on TRADELINK level of work To implement company customer services policy. To suggest ideas to contribute to the services development. To create a...