As a Key Account Manager (KAM), you’ll be the main point of contact for our top-tier clients. You’ll nurture relationships, identify new opportunities, and work closely with cross-functional teams to ensure each client receives unmatched value and results.
- This role demands both strategic foresight and on-ground agility—you’ll be expected to understand client goals, align them with AZADA's solutions, and ensure smooth execution across marketing, digital, and performance channels.
Key Responsibilities
• Develop and maintain strong, long-term relationships with key clients.
• Understand each client’s business goals, challenges, and industry trends to provide customized solutions.
• Act as the bridge between clients and internal teams—ensuring seamless communication and delivery.
• Identify upselling and cross-selling opportunities to drive account growth.
• Track account performance, analyze KPIs, and deliver regular reports and insights to clients.
• Lead client meetings, presentations, and quarterly business reviews.
• Collaborate with internal teams (marketing, creative, analytics) to ensure client satisfaction.
• Handle escalations with diplomacy and ensure timely issue resolution.
Qualifications & Experience
• Bachelor’s degree in Business, Marketing, or related field.
• 4+ years of experience in account management, preferably in marketing, advertising, or digital services.
• Proven track record of managing multiple key accounts and achieving growth targets.
• Excellent communication, negotiation, and interpersonal skills.
• Strong analytical and problem-solving mindset.
• Fluent in English
What Makes You a Great Fit
You’re someone who naturally asks, “How can we make this better?”
You’re comfortable juggling multiple priorities, building trust with clients, and taking ownership of results.
“At AZADA, we don’t just manage accounts—we grow businesses"
