إنشاء حساب
الرئيسية
الكورسات
إدارة أعمال
إدارة وكالات السفر وكيفية بدء وكالة سفر رقمية
Lesson 3.3 Customer Profiles

Lesson 3.3 Customer Profiles

إدارة وكالات السفر وكيفية بدء وكالة سفر رقمية

الدرس السابق الدرس التالي

محتوى الكورس

جميع الدروس
23 درس
00:38 Intro Video_ Foundations of Travel Agency Operations
01:38 Lesson 1.1 Stakeholders in the Tourism Market
02:23 Lesson 1.2 Alternate Types of Travel Agents
08:08 Lesson 1.3 Other Stakeholders in the Travel Agency Sector
02:43 Lesson 2.1 The Travel Agent's Selling Process
07:05 Lesson 2.2 Travel Agency Terminology
03:27 Lesson 3.1 Responding to Enquiries
02:38 Lesson 3.2 Providing Proposals and Quotations to Clients
02:57 Lesson 3.3 Customer Profiles
03:48 Lesson 3.4 Sourcing Product Costing
01:15 Lesson 3.5 Flight Bookings
01:43 Lesson 3.6 Currency Conversions
03:56 Lesson 3.7 Providing Quotes to Clients
05:12 Lesson 4.1 Travel Booking Workflow
03:02 Lesson 4.2 Advantages of Mid-Office Systems
04:47 Lesson 5.1 Booking with Suppliers
02:10 Lesson 5.2 Electronic Bookings
02:27 Lesson 5.3 Booking Multiple Products and Services
02:03 Lesson 6.1 Principles of Documentation
02:11 Lesson 6.2 Confirmation Documents
03:31 Lesson 6.3 Booking and Financial Records
02:24 Lesson 6.4 Calculating Booking Yields
04:24 Lesson 6.5 Final Documentation